Shipping

Find answers to frequently asked shipping questions from our expert support team.

We currently ship exclusively within the United States.

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day. Additional processing time may occur during holidays, product launches, promotional periods, or other periods of high order volume.

Available shipping options and estimated delivery times will be displayed at checkout. Standard shipping is free on U.S. orders over $200.

Delivery estimates begin once your order has shipped and will be displayed at checkout. Delivery times may vary due to carrier delays or other circumstances outside of SM2’s control.

Yes. Once your order is placed, you will receive an email confirmation containing your order details.

Please review your shipping information carefully. If you notice an error, contact us as soon as possible through our Contact Us page. We cannot guarantee changes once an order has been processed or shipped.

Once your order ships, you will receive an email with tracking information. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Please contact us as soon as possible through our Contact Us page if you need to update your shipping information. We cannot guarantee changes once an order has been processed or shipped.