Exchange Policy

Find answers to frequently asked exchange questions from our expert support team.

Eligible items may be exchanged within 30 days of delivery.

Items must be unworn, unused, unwashed, and in their original condition, with all original tags attached. Items must also be free from stains, odors, damage, or other signs of wear.

Visit our Contact Us page and submit an exchange request with your order number, the item you would like to exchange, and your desired size.

Our Customer Support team will respond within 1 business day with availability, an RMA number, and return instructions.

If your requested size is available, we will reserve it for 10 days while your original item is returned. If it is on backorder, we will offer you either a full refund and a reserved size for once the size is back in stock.

Once your return is received and passes inspection, we will process and ship your replacement item within 72 hours.

Customers are responsible for shipping the original item back to SM2. SM2 will cover the standard shipping cost of sending your first replacement item.