To be eligible for a return, items must be returned within 30 days of delivery and be:

1. Unused
2. Unwashed
3. In their original condition
4. Free from stains, odors, damage, or other signs of wear
5. Returned with all original tags attached

1. Visit our Contact Us page and submit a return request with your order number and the item(s) you would like to return.
2. Our Customer Support team will review your request and respond within 1 business day with return instructions and a Return Merchandise Authorization (RMA) number.
3. Place the RMA number inside your package and ship your return using the instructions provided.

Returns must be shipped within this period to remain eligible.

Once your return is received and approved, your refund will be processed within 2 business days to your original form of payment.

You will receive an email confirmation once your refund has been processed. Your bank or payment provider may require additional time for the funds to appear in your account.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable. However, if the product is deemed as damaged, defective, or incorrect, SM2 will refund the original shipping charges.

SM2 reserves the right to decline returns or exchanges for items that are worn, washed, damaged after delivery, missing original tags, or otherwise do not meet the requirements of this policy.